Refund Policy – ServerLynk
At ServerLynk, customer satisfaction is our top priority. We strive to provide the best quality servers and accessories. However, if you are not entirely satisfied with your purchase, we’re here to help.
1. Return Eligibility
You may request a return or refund if:
The item is defective, damaged, or not as described
The return request is made within 7 days of delivery
The product is unused and in its original packaging
The item is eligible for return (certain items like software licenses or customized orders may not be refundable)
2. Non-Returnable Items
Some items cannot be returned or refunded:
Downloadable software or license keys
Items damaged by improper use
Custom or special-order products
Products returned without original packaging
3. Return Process
To initiate a return, please contact us at support@serverlynk.com with the following details:
Order number
Reason for return
Photos of the item (if damaged or incorrect)
Our support team will review your request and guide you through the return process.
4. Refund Process
Once we receive and inspect the returned item, we will:
Notify you of the approval or rejection of your refund
If approved, your refund will be processed within 5-7 business days
The refund will be issued to your original payment method
Please note: Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item).
5. Late or Missing Refunds
If you haven’t received your refund yet:
First, check your bank account again
Then contact your credit card company or payment provider
If you’ve done all of this and still have not received your refund, please contact us at support@serverlynk.com
6. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@serverlynk.com.
Questions?
Feel free to reach out if you have any questions about returns or refunds:
Email: support@serverlynk.com
Phone: [+(92) 345 3242 210]
